Terms of service

Welcome to The SAV Collections. By accessing or using our website, or any other platform, you agree to the following terms and conditions. Please read these terms carefully before using our site or purchasing any products.

ACCEPTANCE OF TERMS

By using this website or any platform owned by The SAV Collections, you agree to comply with these Terms of Service and our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any of these terms, please do not use our website or make a purchase.

USE OF THE WEBSITE

  • You may use our website for personal, non-commercial purposes only.

  • You agree not to engage in any activity that may harm, disrupt, or interfere with the website or other users’ experience.

  • You may not attempt to access unauthorized areas of the website or our systems.

    By using this site, you confirm that:

    • You are at least the age of majority in your state or have given consent for a minor to use this site
    • You will not use our products for any unlawful or unauthorized purpose
    • You will not violate any laws in your jurisdiction

     

Any breach of these Terms may result in immediate termination of your access to our services.

PRODUCTS & PRICING

  • We make every effort to ensure that all product information and pricing is accurate.

  • Prices are listed in USD and are subject to change without notice.

  • All products are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.

ORDERS & PAYMENTS

  • By placing an order, you agree to provide accurate and complete payment information.

  • Payments are processed securely through our third-party providers (PayPal, Shopify Payments).

  • You agree to provide current, complete, and accurate purchase and account information.

    We reserve the right to:

    • Cancel or refuse any order
    • Limit quantities per person, household, or order
    • Cancel orders suspected of fraud or unauthorized activity

  • We are not responsible for:

    • Bank fees
    • Currency conversion charges
    • Third-party payment processing fees

  • Your order constitutes an offer to purchase products, and all orders are subject to acceptance and availability.

COMMUNICATIONS & MESSAGING

By placing an order, subscribing, or otherwise providing your contact information through our website, you agree to receive communications from us related to your order and our services. These communications may be sent via email and/or SMS (text message) and may include both automated and manual messages.

Messages may include, but are not limited to:

  • Order confirmations
  • Order processing updates
  • Shipping and delivery notifications
  • Customer service communications

By providing your phone number and opting in to receive SMS updates, you consent to receive recurring text messages from us regarding your order and related services. Message frequency may vary. Standard message and data rates may apply based on your carrier.

You may opt out of SMS communications at any time by replying “STOP” to any message received. You may also unsubscribe from email communications using the “unsubscribe” link included in our emails.

We do not sell or share your contact information with third parties for marketing purposes. Your information is used solely to provide order updates, customer support, and essential communications related to your purchase.

For any questions regarding our communications, you may contact us directly.

INTELLECTUAL PROPERTY & WEBSITE USE RESTRICTIONS

All content on this website, including images, text, graphics, logos, descriptions, and branding, is owned by The SAV Collections or its licensors.

  • You may not copy, reproduce, modify, or distribute any content without written permission.

  • State users may not:
    • copy content
    • misuse the website
    • use bots
    • scrape images
    • impersonate
    • use branding

Any and all fraudulent behaviors will result in immediate termination of services. 

ORDER REFUSAL, CANCELLATIONS & TERMINATION OF SERVICE

The SAV Collections reserves the right to refuse, suspend, limit, cancel, or terminate service, access, or future transactions at our discretion for customers who violate our Terms of Service, store policies, website rules, or community standards.

This includes, but is not limited to:
• fraudulent activity
• unauthorized payment use
• chargeback abuse
• harassment or abusive conduct
• threats toward our staff or brand
• false claims
• policy manipulation
• misuse of promotional offers
• repeated order disputes
• suspicious purchasing behavior
• violation of social media or website conduct standards

If an order is canceled prior to shipment due to a policy violation, prohibited conduct, suspected fraud, or misuse of services, The SAV Collections may issue a partial or full refund depending on the circumstances of the order and any business expenses already incurred.

The SAV Collections reserves the right to retain amounts reasonably necessary to recover actual business losses or non-recoverable costs associated with the order, including but not limited to:
• payment processing fees
• transaction fees
• customization labor already performed
• production costs
• materials purchased or allocated
• restocking fees
• administrative processing costs
• non-refundable vendor expenses

Any retained amount shall be limited to reasonable and measurable damages actually incurred by the business and shall not constitute a penalty.

Customers whose services are terminated for policy violations may also be restricted from:
• future purchases
• website access
• promotional participation
• social media engagement
• customer support services
• account access or communications

By placing an order with The SAV Collections, customers acknowledge and agree to these conditions and understand that violations of store policies or misuse of services may result in cancellation or termination of business relationships.

PRODUCT REPRESENTATION DISCLAIMER

We make every effort to display products as accurately as possible. However:

  • Colors may vary due to screen settings and lighting
  • Natural products (such as hair) may vary slightly in texture, density, and appearance
  • Lash styles may appear different based on eye shape and application technique

These variations are not considered defects.

PRODUCT USE DISCLAIMER

By purchasing from The SAV Collections, you acknowledge:

  • Products are to be used as intended
  • Improper use may result in damage or injury
  • We are not liable for misuse of products

For lash products and tools:

  • Use with care, especially near the eye area
  • Discontinue use if irritation occurs

ALLERGY & SENSITIVITY DISCLAIMER

Customers are responsible for reviewing product materials and ingredients.

We are not responsible for:

  • Allergic reactions
  • Skin or eye sensitivities

If you have sensitivities, perform a patch test before use.

SHIPPING & DELIVERY

  • Orders are shipped according to our Shipping Policy.

  • We are not responsible for delays caused by carriers, customs, or incorrect addresses.

  • Shipping times are estimates and not guaranteed.

LIMITATION OF LIABILITY

  • To the maximum extent permitted by law, SAV The Collections is not liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products purchased.

  • We are not responsible for lost, stolen, or damaged packages once marked as delivered by the carrier.

INDEMNIFICATION

You agree to indemnify and hold harmless The SAV Collections from any claims, damages, or legal fees arising from:

  • Your breach of these Terms
  • Your misuse of our products or services

RETURNS & REFUNDS

  • Returns and refunds are handled according to our Return & Refund Policy.

  • Due to the nature of beauty products, certain items may be final sale for hygiene and safety reasons.

GOVERNING LAW

  • These Terms of Service are governed by the laws of: Commonwealth, The State of Pennsylvania, United States, without regard to conflict of law principles.

  • Any disputes arising from these terms or your use of the website will be resolved. Any further action necessary will be resolved in the courts of Pennsylvania.

CHANGES TO TERMS

  • We reserve the right to update these Terms of Service at any time.

  • The updated version will be posted on this page with the last updated date.

  • Continued use of the website after changes constitutes acceptance of the updated terms.

By placing an order with The SAV Collections, you acknowledge and agree to all store policies, processing times, customization disclosures, and terms listed on this website.

CONTACT

If you have any questions about these Terms of Service, please contact us:

Email: inquiriesthesavcollections@outlook.com

Phone: (814) 264-4386

WhatsApp: (223) 307-1038

Effective Date: June 5, 2026